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Water Services
Townsville City Council is responsible for providing water supply services to the Townsville area which includes the management of our water supply (dams), water production, water consumption, water quality and the critical infrastructure delivering water to your home.
expand_more expand_lessWastewater Services
Townsville City Council is responsible for providing wastewater services to the Townsville area which includes a sewerage network that collects, transports, treats and disposes of wastewater (sewage) from homes and businesses in the city.
expand_more expand_lessWaste Services
Townsville City Council is responsible for providing solid waste and recycling services to the Townsville area, including a kerbside refuse service and landfill sites.
expand_more expand_lessProcurement Services
Council’s Procurement Services datasets include the total number of suppliers currently active and engaged with Council, the total value of spend (purchase orders) conducted with these suppliers, and tenders released by Council.
expand_more expand_lessLibrary Services
CityLibraries has three locations in Flinders Street, Aitkenvale and Riverway as well as our Mobile Library service and Home service. Libraries have become far more than simply a repository for books. They are essential community hubs; places where everyone can learn, engage and participate in a network of activity and information.
expand_more expand_lessGovernance
Townsville City Council is committed to transparent, responsible and open disclosure of information to the community, and to a complaints management process which ensures the transparent, fair and timely resolution of complaints.
expand_more expand_lessFinancial Sustainability
Measures of Financial Sustainability are required under section 169 of the Local Government Regulation 2012. Relevant measures of financial sustainability allow Council to understand future financial commitments for infrastructure assets and informs Council’s approach to service provision, service levels and managing debt.
expand_more expand_lessDevelopment Applications
Development applications are a key indicator of economic activity in Townsville.
expand_more expand_lessCustomer Service
Townsville City Council's Customer Service Charter is our commitment to provide you with a prompt and efficient service which is friendly and professional and provide you with easy access to our services.
expand_more expand_lessConnected Communities
Townsville City Council supports community-led micro engagement opportunities, which leads to improved social cohesion, pro-social behaviour, and a more resilient community. Initiatives include Christmas Together and Neighbour Day Grants to build connected communities, and Gardens Without Borders to contribute to urban ecosystem services and public greenspace.
expand_more expand_lessCommunity Grants and Partnerships
Townsville City Grants and Partnerships provide funding and in kind support to help local community organisations and businesses to make positive contributions to the quality of life in Townsville.
expand_more expand_lessCommunity Engagement
Townsville City Council welcomes you to participate and have your say on a range of projects and initiatives in our community. Your feedback will contribute to shaping our city, and guide Council on decision making and planning for the future.
expand_more expand_lessCity Maintenance
Maintenance of the Townsville Urban and Natural Environments is a key service for public amenity, including regular requests for tree maintenance, road defects, grass cutting, pot holes and public toilets maintenance.
expand_more expand_lessCemeteries
Council operates the cemeteries within Townsville, including the cemeteries located at Belgian Gardens and West End. The Townsville War Cemetery is situated within the Belgian Gardens Cemetery. Manton Cemetery is a small cemetery located west of Townsville. There is also one historic cemetery located at Magnetic Island.
expand_more expand_lessBuilding Approvals
Building approvals are a key indicator of economic activity in Townsville demonstrating the value and volume of building work approved and undertaken in Townsville.
expand_more expand_lessBeaches and Lagoons
Townsville City Council provides recreational access to a number of beaches and lagoons, supported by lifeguard services.
expand_more expand_lessArts and Culture
Council has a range of Arts and Culture facilities including our theatres and galleries. Our theatres offer a range of entertainment and special events and provide an environment to further develop performing arts in Townsville and the North, while our galleries host a selection of exhibitions, artist talks, workshops and other events and displays for a wide audience of locals and visitors to the region.
expand_more expand_lessAnimals – Your Pets
Registration and identification of pets in urban areas is important for the wellbeing of the animals themselves, owner's peace of mind, and to allow Council to plan for future community needs.
expand_more expand_lessYour Council Team
The team who run the city are as diverse as they are specialised. We have teams who focus on keeping our parks clean and tidy right through to teams responding to your messages on social media.
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