Where Can I Get Assistance
Disasters are upsetting experiences for everyone involved. The emotional toll that disaster brings can sometimes be even more devastating than the financial strains of damage and loss of home, business or personal property.
Recognise that recovery takes time, and it is okay to ask for help.
Following a disaster, a range of welfare and support services will be made available to affected members of the community.
Services
Crisis Counselling
Those experiencing issues with disaster-related stress can:
- call Lifeline on 13 11 14 or visit the Lifeline Australia website
- visit the Australian Red Cross website for a series of resources to help people recover from the effects of a disaster.
Financial and Support Services
Financial and support services for people impacted by disasters and emergencies can be found on the Queensland Government's Disaster Support and Recovery page.
Information on available grants is available on the Queensland Government's Eligibility for State Grants and How to Apply page.
Minor Damage Repairs and Clean-up
Assistance for members of the community, who have been impacted by the event:
- non-life threatening situations: phone the State Emergency Service (SES) on 132 500
- life threatening situations: phone Triple Zero (000) immediately.
Queensland DAF Agriculture Disaster Impact Survey
The Department of Primary Industries (DPI) collects information on disasters in Queensland via the Disaster Impact Survey.
Completing the survey does not constitute an application for assistance, although does inform the process for activation of disaster recovery assistance, and assists with understanding of the extent of recent disaster events
