Homeowners urged to update address for rates and utilities notices

Townsville homeowners are being encouraged to update their mailing address by 23 January in time to receive February’s rates and utilities notices.

Acting Mayor Ann-Maree Greaney said it was important for homeowners to receive their rates to the correct address.

“If you are a homeowner who receives a printed rates and utilities notice in the mail, it’s important to make sure your address is up to date. You can do this quickly and easily by going to Council’s website or calling 13 48 10,” Cr Greaney said.

“Homeowners can also switch to eNotices to receive rate and utilities notices straight to their email inbox. To do this, jump onto Council’s View Rate and Animal Notices Online webpage and follow the steps on screen.

“Your rates balance can also be checked throughout the year with Council’s easy-to-use Check Your Rates Balance tool online.”

Council invests rates and utilities charges back into the community. For every $100 of rates paid, $38.22 goes to roads and transport management, $25.76 goes to parks and open space management, $18.58 goes to cultural and community services, $6.29 goes to planning and development, $6.07 goes to drain and stormwater management and $5.08 goes to environment and sustainability services.

For every $100 of utilities paid, $62.53 goes to water services, $25.23 goes to wastewater services and $12.24 goes to resource recovery.

For more information on rates and utilities, including how to update your mailing address, visit our Understanding Your Rates page.