Each day the disposals team receives, handles and processes approximately 550 tonnes of waste.
Each year Townsville Waste Services delivers aproximately 15,000 tonnes of recyclables to council's recycling contractor.
Waste Collection Days
Find out when your waste and recycling services are provided for your street.
Click on the links below to find out more about Domestic Waste Collection.
For more information, please phone the Customer Service Centre on 1300 878 001 or send an email to Townsville Waste.
Customer Service Standards
Townsville Water and Townsville Waste Services are commercial business units of Townsville City Council, responsible for
providing water supply, wastewater, solid waste and recycling services to the Townsville area.
Townsville Waste Services is committed to providing customers with a solid waste management service that is equal to or better
than the competitors. Townsville Waste Services aim to be responsive to customers’ needs and to make a positive contribution to the social, economic and environmental sustainability of Townsville.
The Customer Service Standard – Water Supply, Wastewater Services, Solid Waste and Recycling Services outlines the rights and obligations of Townsville Water and Townsville Waste Services to its customers. A summarised version of the Customer Service Standard has been provided to customers in the form of a Customer Service Standard flyer.