Emergency Contacts

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Service	Number
All Emergency Calls	000
Townsville Local Disaster Management Group Coordination Centre	1800 738 541
Townsville State Emergency Service (SES) Tarping/Branches Down	13 25 00
Police (Non life-threatening calls)	07 4759 9777
Ambulance (Non life-threatening calls)	13 12 33
Fire Brigade (Non life-threatening calls)	07 4771 2111
Townsville City Council Emergency After Hours	1300 878 001 1300 878 001
Ergon Energy Loss of Supply and Emergencies	13 22 96
Origin Energy Natural Gas and LP Gas Emergencies - Leaks only	1800 808 526
RACQ Road Reports	1300 130 595
Telstra Faults	13 22 03
Townsville Hospital	4796 1111

ALERTS

Townsville City Council utilises the Queensland Government Emergency Alert Service.

Emergency Alert is the national telephone based emergency warning system that:

Sends messages via landlines based on the location of the handset, and
mobile phones based on an individual’s billing address.

The system provides emergency service organisations with another way to warn communities in the event of an emergency such as bushfire and extreme weather events.

It is important that communities do not rely on receiving a message; individuals and communities must still prepare themselves in case of an emergency. Please check other areas of this website for further information on preparing for extreme weather events.

For more information please visit the Queensland Government Emergency Alert Service website.