Using your Library

Map of all locations

Aitkenvale

Take a virtual tour of Citylibraries Aitkenvale

Flinders Street

Take a virtual tour of Citylibraries Flinders Street

Riverway

Mobile Library Service

Take a virtual tour of Citylibraries branches

* Due to variations in the tides the Mobile Library may, upon advice from Magnetic Island Ferries, have to alter opening hours when visiting Magnetic Island. We endeavour to let you know about these changes ahead of time. You can also find Citylibraries on Facebook and ‘like’ our page for any late notice cancellations, change in times and break downs.

24/7 Reservation Lockers

We have introduced a convenient way for library members to access library resources and collect reserved items with 24/7 reservation lockers.

Where is the locker located?

The 24/7 Reservation locker is located at the front of Citylibraries Riverway, next to the café.

How do I use a library locker?

1. Place your reservation via the online library catalogue. Select ‘Riverway Library - 24/7 Reservation Locker’ from the dropdown menu as your preferred location for collection.
2. You will receive a notification via email and/SMS that your item/s are ready for collection.
3. Visit Citylibraries Riverway at any time to collect.
4. Scan the barcode on your library membership card.
5. On the locker display screen, choose 'select all' then 'check out selections' to borrow your items.
6. The locker door will automatically open with your items inside. Remove your items and close the locker door. Choose 'done' to complete your transaction.

Please note that items will be held in the locker for four (4) days.

Demonstration video

The below video shows you how to place a reservation for pick-up and how to use the locker to collect your library items.

Raintree Room – Video Conference Facilities

Community members searching for a quiet space to conduct online interviews, apply for jobs online (Zoom, Skype) or needing help to update or create resumes, cover letters and selection criteria can now book the Raintree Room.

This is a free service. To book this room, click the button below:

Local History Collection

We work collaboratively with other local history groups in the city to provide the best possible access to local history resources.

Make an appointment with our Local History staff at Citylibraries Flinders Street by calling 07 4727 9667 or emailing us at historyandheritage@townsville.qld.gov.au

Local History staff are able to provide a one-hour research standard per query, collection tours and guidance as well as inductions to our free digitisation equipment and family history research computer service.

Are usual desk hours are 9am - 5pm Monday to Friday however this may vary due to staff availability.

For more information and opening hours visit our locations guide below.

Home Service and Other Inclusive Services

We aim to provide all members of our community with access to relevant and up to date resources for all ages, levels of literacy, and natural abilities that will meet information and recreation needs.

Home Library Service

Staff deliver items to Home Service customers at home. This includes visits to retirement villages and special care hostels. People of any age who are frail, disabled, or are carers can use our free personalised service on a permanent or temporary basis.

Items are selected by staff and delivered directly to customers. Customers can suggest items they wish to borrow.
Home Service has:

• Books, DVDs, audiobooks and magazines
• Audio readers
• Helpful staff

For more information, please ask staff at Citylibraries Aitkenvale.

• Phone: 07 4727 8310
• Email: Home Service

Other Special Service Needs

• Programmed Reading Collection
• Community Languages
• Internet Beginner classes

Audiobooks

We have a collection of audiobooks available for loan for all customers. Listen to books on CD; includes fiction, motivational, and language learning.

We have over 800 eAudiobooks to choose from and members can borrow up to five eAudiobooks free for two weeks, or reserve those on loan. You’ll need an email address to register to receive date due notices and reservation notices. You can borrow eAudiobooks on your mobile device wherever you are, then download them to your computer. You can listen to the book on your computer, or move the files to your MP3 device or sync the files to iTunes to listen on your iPod or other devices.

Meeting Rooms

Need to hire a meeting room? Book online using the button below. Visit our Fees and Charges page for booking fees.

Riverway Creative Hub

Our new Riverway Creative Hub is ready for use! The Creative hub is made up of the MixHaus Makerspace and Digital Studio 1 and 2.

Inside our MixHaus Makerspace, we have the following:

• EinScan 3D scanner (1x)
• Elna 450 Sewing Machines (three machines with essentials such as scissors, quick unpicks, bobbins, basic thread and needles)
• Elna 792S Overlocker (one machine with essentials such as scissors, quick unpicks, bobbins, basic thread and needles)
• Emblaser 2 Laser cutter and engraver
• TierTime UP300 3D printer (ABS filament provided)
• Various tools.

Inside Digital Studio 1:

• PC with Audacity audio editing software (1x)
• RodeCaster Pro II audio Interface
• Rode PodMics (4x)
• Seating for 6.

Inside Digital Studio 2:

• PC with Audacity audio editing software (1x)
• RodeCaster Pro II audio Interface
• Rode PodMics (3x)
• Seating for 3.

To use any of the spaces in the Creative Hub, you must complete an induction. Inductions are held every third Thursday:

• 6 – 6:30pm for Digital Studio 1 and 2
• 6:45 – 7:30pm for MixHaus Makerspace.

Book yourself an induction for a space that interests you on What's On Townsville.

For more information, please ask staff at Citylibraries Aitkenvale.

• Phone: 07 4773 8811
• Email: library@townsville.qld.gov.au