Council has five divisions and 20 departments, which perform a range of functions to ensure the smooth operation of council. These departments are listed below by division.
Community and Environment division
- Parks Services
- Environmental Health
- Community Services
- Integrated Sustainability
- Library Services
Commercial Businesses division
- Townsville Water
- Townsville Waste
Infrastructure Services division
- Construction and Maintenance
- Corporate Asset Management and Systems
- Technical Services
- Major Projects
- Fleet and Property Management
Planning and Development division
- Development Assessment
- Strategic Planning
Corporate Services division
- Knowledge Management
- Finance
- Human Resources
- Corporate Governance
- Corporate Communications
- Customer Service